1-2 business days after processing payment
Normally orders will ship within 2-7 business days, unless particularly noted elsewhere on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through vivtone.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
Free shipping whole store for standard shipment method, for expedited, the fees will be showed on the check-out page.
US local warehouses in NC or Amazon fulfillment center in CA
the US only ( Exclude Hawaii, Puerto Rico, and Alaska )
USPS, UPS, Amazon Logistics, DHL, Fedex, etc.
Delivery times may be longer than usual due to the severe weather or unexpected situations. We will arrange shipment as soon as the delivery industry gets back to normal.
A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Vivtone as undeliverable. When the carrier returns an undeliverable package to Vivtone, please contact Vivtone to make arrangements for reshipment.
The 10 continental U.S. states will not serve at this time (Last updated Nov 25, 2020. ):
Armed Forces - Americas
Armed Forces - Europe/Africa/Canada
Armed Forces - Pacific
Federated States of Micronesia
Northern Mariana Islands
U.S. Virgin Islands
Check back as we expand to more regions.