Contact Vivtone
Call us
833-938-1277
Monday to Friday
9 AM to 5 PM EST
support@vivtone.com
24 hours a day
7 days a week
Our customer support team is off for phone for weekend and national holidays, we recommend you to send email, thus our service team from other countries will reply sooner. All of our hearing instrument specialists are based in our North Carolina office. We're happy to guide, troubleshoot, and advise, not just while you're choosing your hearing aid, but throughout your time wearing them. As a direct-to-consumer hearing aid
company, we'll work directly with you! At Vivtone, we want you to be 100% satisfied with the hearing aid you choose. If you've had your hearing tested recently, send us your results. Our in-house audiologist will look at your hearing test and point you to the right hearing aid for your level
of hearing loss. FAQs Many questions may already be answered on our FAQs page. Order Tracking If you want information regarding the delivery of an order, you can track it on the track order page.
Customer Service & Product Support
Audiologist Advice